Thing to know
It is crucial that all attendees carefully follow all rules and regulations for their safety and enjoyment during their time with us.
GENERAL RELEASE OF LIABILITY
- RELEASE. THEREFORE under the terms of this Agreement and sufficiency of which is hereby acknowledged, do hereby release and forever discharge the Releasee including their organizer, boogoo music & art festival, Mstar (asia) Co., Ltd, agents, employees, successors and assigns, and their respective heirs, personal representatives, affiliates, successors and assigns, and any and all persons, firms or corporations liable or who might be claimed to be liable, whether or not herein named, none of whom admit any liability to the undersigned, but all expressly denying liability, from any and all claims, demands, damages, actions, causes of action or suits of any kind or nature whatsoever, which now have or may hereafter have, arising out of or in any way relating to any and all injuries and damages of any and every kind, to both person and property, and also any and all injuries and damages that may develop in the future, as a result of or in any way relating to the liability. It is understood and agreed that this Release is made and received in full and complete settlement and satisfaction the causes of action, claims and demands mentioned herein; that this Release contains the entire agreement between the Attendees, Ticket buyers and Organizer, Boogoo Music & Art Festival, and Mstar (Asia) Co.,Ltd.; and that the terms of this Release are contractual and not merely a recital. This Release shall be binding upon the undersigned, and his respective heirs, executors, administrators, personal representatives, successors and assigns.
- THE LIABILITY. Under the terms of this Release and sufficiency of which is hereby acknowledged, the Attendees, Ticket buyers hereby releases and forever discharges the organizer of any claims from any injuries either in the Music festival ground, or outside of festival ground in any area of Thailand. Attendees agreed to release of liabiltiy of any kind to Boogoo Music & Art Festival, Mstar (Asia) Co., ltd, Landlord, 3rd party organizer, 3rd parties servicer that associate with Mstar (Asia) Co.Ltd or Boogoo Music & Art festival.
Installment Payment Plans
TERMS AND CONDITIONS
Mstar (Asia) Co., Ltd, DBA: Boogoo Music & Art festival allows the customer the flexibility to pay for their order via credit card, cash transfer. The installment payment plan through (“Boogoo or promoter”). The ticket purchaser that utilizes through Boogoo (“Purchaser”) agrees that their credit card will be charged in installments (“Installments”) once a month for a maximum of 5 payment (including initial payment) until their order is paid in full. The number of payments will be proportionate with the number of months remaining in the Boogoo payment terms. For Boogoo Music & Art Festival that term runs from July 1st, 2024 through October 20st, 2025. The Purchaser will receive an email confirmation each time their credit card is charged. At the time the final payment is made, their order will be available for shipment. The Purchaser further understands that they can, at any time, pay for the order in full and/or accelerate the issuance of the ticket(s). The date of the month that the payment is made is equal to the day of the month in which the initial deposit was made.
EXAMPLE boogoo PAYMENT SCHEDULE ON AN ORDER
| Payment | Amount of Payment | Due Date |
| Initial Down Payment | 10 % | Open date |
| 1st Payment
2nd Payment |
10%
20 % |
|
| 3rd Payment | 20% | |
| 4th Payment | 20% | |
| 5th Payment | 20% |
* Due to rounding, exact payment amounts may vary by up to 2 cents per payment, however total due will not exceed the order total
Automatic Card Payment Authorization (“Authorization”)
I authorize Mstar (Asia) Co., ltd to charge my Visa, MasterCard, American Express, or Discover Card, Union Pay, True Money, Alipay, China Union Pay, Prompt Pay, MPU, shopeePay, Loan Card IPP, 123 Only, IPP , 2C2P, Ticketmelon only (the “Card”) for the down payment, which is equal to 10-30 % of the purchase price of the Pass(es) I am electing to purchase, and 5-12 subsequent installments, each representing 10-30% of the purchase price the Pass(es) [due to rounding, exact payment amounts may vary by up to 2 cents per payment, however total due will not exceed the order total]. In the event a charge is not successful, I authorize Mstar (Asia) Co., Ltd to reinitiate the charge. I understand that the charge may not immediately post to my Card account. In the event that Mstar (Asia) Co., Ltd makes an error in processing a charge, I authorize Mstar (Asia) Co., Ltd to initiate a credit or debit to the Card to correct the error. Each charge to the Card will be processed in U.S. Dollars or Euro and, if a charge is converted into another currency, its amount may vary based on fluctuations in the applicable conversion rate. Mstar (Asia) Co., Ltd will accept one Card per Authorization with the Card having a valid expiration date for the duration of the Authorization process. I understand that if a charge is denied, I am responsible for making the payment in full within 10 days of the rejected charge. If a payment is not made in full within 10 days after the initial charge, your order WILL BE CANCELLED, and we will not refund all money you have paid. You will also be charge a cancellation charge of $50.
Contract: From the moment we come into contact with you, we consider a valid contract to be established between you and the Mstar (Asia) co., ltd, Dba: Boogoo Music & Art Festival As (Promoter) or (Boogoo). The company is register under the business and under the court of laws of Thailand.
Payment: A down payment of 10% of the total price is required when reservations are made. If the festival subscription (only tickets for all events) is booked, the total price must be paid right away. The total full balance is due by October 20, 2025. If reservations are made on/after October 20, 2025, the entire amount is due at time of reservation. Payment may be made by credit card (Visa, Master card, American Express, or Discover Card, Union Pay, True Money, Alipay, China Union Pay, Prompt Pay, MPU, shopeePay, Loan Card IPP, 123 Only, IPP, 2C2P, Ticketmelon only ) or by bank transfer.
Insurance and disclaimer: Cancellation Insurance and Illness-Accident and Baggage Insurance is obligatory. This insurance policy must be stipulated at the same time as the reservation. The Promoter accepts no liability should you fall ill, suffer accident, misfortune, delay, damage, detention, death or loss. The Promoter accepts no liability for any additional charges, including transport, meals or accommodations costs incurred as a result of fault, misdemeanor or third party failure, the non-provision of services, strikes, cancellations, delays, illness or accident. Though all practical assistance will be given, no responsibility is assumed or undertaken by the Promoter for loss of money, credit cards, travelers’ cheques, baggage or personal belongings.
Passport & Visa: By law in most countries, your passport must be valid for six months beyond the tour date. If a visa is required, you will need to obtain one on your own. Before booking, we suggest you check whether you will need a visa or not. It is the customer’s responsibility to have the documents in order at the time of departure valid for six months.
Cancellation: If you have to cancel your participation, the day on which we receive written confirmation from you by e-mail or fax will be considered the day of cancellation. You will be charged the following:
30% of the total amount up to 60 days before festival opening date
50% of the total amount up to 45 days before festival opening date
70% of the total amount up to 30 days before festival opening date
100% of the total amount from 30 days before festival opening date
Safety: If the Thailand Ministry of tourism were to advise against travel and visits to places included in our tours, we would have to cancel the visit or modify the itinerary to avoid any risk. In case of cancellation before the start of the event, you will be giving a new date of event.
Responsibility of the Promoter: The responsibility of the Promoter is governed by the international laws and conventions stated under “Source of the Law”. Under no circumstances can that responsibility exceed the limits defined by those laws and conventions.
Modifications of the Programed: Musicians can get sick, concert venues can change, flight times can be changed – there are many possible unforeseeable circumstances that could require changes to the schedule. If changes to the program are necessary, we ask for your understanding.
Individual Arbitration Agreement and Class Action Waiver
You and we each may elect to resolve any and all claims and disputes relating in any way to this Agreement or our dealings with one another (“Claims”), except for Claims concerning the validity, scope or enforceability of this Arbitration Agreement, through BINDING INDIVIDUAL ARBITRATION
If you or we elect to resolve a dispute by arbitration, neither you nor we will be able to have a court or jury trial or participate in a class action or class arbitration. Other rights that you and we would have if you or we went to court will not be available or will be more limited in arbitration, including the right to appeal. You and we each understand and agree that by allowing each other to elect to resolve any dispute through individual arbitration, WE ARE EACH WAIVING THE RIGHT TO A COURT OR JURY TRIAL. IF ANY PARTY ELECTS ARBITRATION THAT DISPUTE SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION OR ANY SIMILAR PROCEEDING. The arbitrator(s) may not consolidate the claims of multiple parties.
Arbitrations shall be administered by the Thailand Arbitration Center (“THAC”) pursuant to the applicable THAC rules in effect at the time the arbitration is initiated. You may obtain information about arbitration, arbitration procedures and fees from THAC or visiting https://thac.or.th/. If THAC is unable or unwilling to arbitrate a dispute, then the dispute may be referred to any other arbitration organization or arbitrator we both agree upon in writing or that is appointed. The arbitration shall take place in the federal judicial district where we reside, or in another location on which we agree. The arbitrator shall be authorized to award any relief that would have been available in court, provided that the arbitrator’s authority is limited to you and us alone, except as otherwise specifically stated herein. No arbitration decision will have any preclusive effect as to non-parties. The arbitrator’s decision shall be final and binding. You and we agree that this Arbitration Agreement extends to any other parties involved in any Claims, including but not limited to anyone for whom you purchase passes and our employees, affiliated companies and vendors. This Arbitration Agreement shall take precedence over the rules of the arbitration organization or arbitrator in the event of any conflict.
We will be responsible for paying all arbitration fees other than the lower amount of filing fees you would have incurred in a state or federal court in the jurisdiction of your residence. Notwithstanding any other provision herein, you or we may seek relief in a small claims court for Claims within its jurisdiction. In addition, you and we each may exercise any lawful rights to seek provisional remedies or self-help, without waiving the right to arbitrate by doing so. Notwithstanding any other provision of this Agreement, if the foregoing class action waiver and prohibition against class arbitration is determined to be invalid or unenforceable, then this entire Arbitration Agreement shall be void. If any portion of this Arbitration Agreement other than the class action waiver and prohibition against class arbitration is deemed invalid or unenforceable, it shall not invalidate the remaining portions of this Arbitration Agreement. This Arbitration Agreement will survive the termination of this Agreement, your fulfillment or default of your obligations under this Agreement, and/or your or our bankruptcy or insolvency (to the extent permitted by applicable law).
YOU HAVE THE RIGHT TO REJECT THIS ARBITRATION AGREEMENT, BUT YOU MUST EXERCISE THIS RIGHT PROMPTLY. If you do not wish to be bound by this agreement to arbitrate, you must notify us in writing within sixty (60) days after the date you sign this Agreement. You must send your request to [email protected]. The request must include your full name, address, account number, and the statement “I reject the Arbitration Agreement contained in my Payment Plan.” If you exercise your right to reject arbitration, the other terms of this Agreement shall remain in full force and effect as if you had not rejected arbitration.
CONSENT TO ELECTRONIC COMMUNICATIONS
By clicking “I AGREE”, you consent to receive disclosures from us electronically through this web site under the terms set forth in this Consent. You agree that we may provide electronically any and all communications concerning your tickets and/or any payment plan you may enter into as well as any disclosures required by federal or country law (the “Disclosures”). Your consent applies not only to the tickets and any payment plan but also to any ancillary agreement related to these and to any future tickets or payment plans you may obtain through us.
To electronically receive and view and electronically save or print the Disclosures, you must have: a personal computer with Internet access; a widely-used, recent-generation web browser; and a printer, hard drive or other storage device. You represent that you have this hardware and software.
Prior to your purchasing the tickets, you may withdraw your consent to receipt of electronic disclosures by exiting this website. If you do this, you will not be able to purchase tickets from us. To withdraw your consent after this time, send an email stating that you withdraw your consent to receipt of electronic disclosures to us at [email protected] or call +66-97-392-4632. Include your name, address, and invoice number in any such request. You have the option to receive any information that we have provided electronically in paper form at no cost to you. To update any contact information we have on file for you, please call +66-97-392-4632.
By clicking “[I AGREE]”, you agree to purchase the Pass (es) using the Boogoo Payment Plan and you agree to the Arbitration Agreement, the Authorization and the Consent to Electronic Contracting and Communications. If you do not wish to purchase the Pass (es) using the Payment Plan, or you do not agree to the Arbitration Agreement, the Authorization or the Consent to Electronic Contracting and Communications do not click “[I AGREE”]. As used in the Arbitration Agreement, the Authorization and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Mstar (Asia) co., ltd and its successors, assigns and agents. CONSENT TO ELECTRONIC COMMUNICATIONS
By clicking “I AGREE” you consent to receive disclosures from us electronically through this web site under the terms set forth in this Consent. You agree that we may provide electronically any and all communications concerning your tickets and/or any payment plan you may enter into as well as any disclosures required by federal or state law (the “Disclosures”). Your consent applies not only to the tickets and any payment plan but also to any ancillary agreement related to these and to any future tickets or payment plans you may obtain through us.
House Rules
DECORATION
Every year, the organization invests a great deal of effort and manpower to turn Boogoo Music & Art festival into a extravaganza world. Every visitor needs to show proper respect! Tearing, breaking or any other form of destruction of the decoration will result in the removal from the festival and Boogoo Music & Art festival. Access will be denied for the remainder of the festival.
CAMERAS
Photo devices/ Cameras
Digital photo cameras and/or video cameras are allowed on the grounds with the exception of (semi) professional equipment.
Photo- and film recording
During the festival there will be photos and video recordings: when entering the festival grounds all visitors give their silent consent to the organization to use and broadcast this footage.
PUBLICITY FLYERS & POSTERS
Safety is the highest priority for the organization of Boogoo Music & Art festival. Therefore, the organization co-operates with the police. They are, in partnership with the Local Police Zone, responsible for the safety of the visitors, crew, and neighbors. During Boogoo Music & Art festival, the Khao yai Police (@khaoyai_police) will tweet on a regular basis about what happens on the festival site to keep everyone up-to-date.
More info:
Address: 222 Sritrang street, Krabi yai sub-district, Mueangkrabi district, Krabi Province 81000), Krabi, Thailand, 81000
Tel: +66-75 637 208
Line Id: line://ti/p/@uch9010x
Facebook: https://krabitouristpolice.go.th ,
RECYCLING FACILITIES
Respect the festival Grounds of Boogoo Music & Art festival and show respect for Mother Nature. Collect and separate your waste well. The Recycle Club is there for you to make it fun and easy.
Quite Time
You need to give respect to other attendees that need to get some sleep once you are in the campground area. Quite time need to be at 3:00 Am in the campground area
WILDLIFE
If you face any wild animal during your stay. Please contact any security close by and do not harm or feed any wild animal. Just stay calm and try to avoid any contact with the wild animal. Our security guard will handle any situation that may occur and get you safe.
GENERAL TERMS & CONDITIONS
You can find the full text of the house rules in the General Terms & Conditions.
Minimum age
The minimum age limit for entry to Boogoo Music & Art festival is 18.Year of age
People born in 2007 will be granted entrance even though they turn 18 after the festival.
Anybody who turns 18 in 2025, is permitted entrance.
This is a strict policy and anybody born in 2008 or later, even if accompanied by an adult will not be permitted entrance.
Important access info
- Boogoo Music & Art festival access to campground area is only possible when you buy a Boogoo silver Package or above including accommodation.
- Access to Boogoo Music & Art festival is only possible if you have a valid Boogoo Music & Art festival ticket registered in your name.
- In case of loss or theft of your Boogoo Music & Art festival wristband, this will not be refunded or replaced.
- Access to the camping and festival grounds can be refused or denied at all times.
- Clothes and/or other (visible) physical appearances, which express an explicit political or social movement or group, are forbidden.
- Vehicles like cars, motorcycles, trailers, caravans, mobile homes, etc are not allowed at Boogoo Music & Art Festival.
- Attendees is able to use our adventure package only you purchase certain package that offer adventure service.
- https://boogoomusicfest.com/things-to-know/
Things to Know Before Attending BOOGOO Music Festival
Welcome to BOOGOO Music Festival! We’re thrilled to have you join us for an unforgettable celebration of music, arts, and culture. Before you embark on your festival adventure, here are some important things to know to ensure you have a safe, enjoyable, and memorable experience:
Ticket Information:
Make sure to purchase your tickets in advance through our official website or authorized ticketing partners. Tickets may sell out quickly, so don’t wait until the last minute to secure yours.
Age Restrictions:
BOOGOO Music Festival is an 18+ event. All attendees must be at least 18 years of age or accompanied by a legal guardian to enter the festival premises. Valid identification may be required upon entry.
Event Schedule:
Familiarize yourself with the festival schedule, including performance times, stage locations, and special events. Plan your itinerary in advance to make the most of your time at the festival.
Weather Preparedness:
Check the weather forecast for the festival dates and dress accordingly. Be prepared for changing weather conditions and consider bringing sunscreen, a hat, a poncho or raincoat, and comfortable footwear.
Hydration and Nutrition:
Stay hydrated throughout the festival by drinking plenty of water. Consider bringing a refillable water bottle to fill up at our hydration stations. Pack some snacks or opt for delicious food options available at the festival to keep your energy levels up.
Safety and Security:
Your safety is our top priority. Be aware of your surroundings, look out for your fellow attendees, and report any suspicious activity to festival staff or security personnel. Follow all posted safety guidelines and evacuation procedures in case of an emergency.
Respectful Behavior:
Treat your fellow festivalgoers, performers, staff, and the festival environment with respect and kindness. Help us create a welcoming and inclusive atmosphere where everyone can enjoy themselves.
Stay Informed:
Keep an eye on our official website, social media channels, and mobile app for important updates, announcements, and special offers leading up to and during the festival.
Have Fun and Make Memories:
Above all, relax, have fun, and soak up the incredible music, art, and vibes of BOOGOO Music Festival. Take plenty of photos, make new friends, and create memories that will last a lifetime!
If you have any further questions or need assistance, don’t hesitate to reach out to our festival staff or visit our information booths located throughout the festival grounds. We can’t wait to welcome you to BOOGOO Music Festival and make this an experience you’ll never forget! Info about facilities at Boogoo Music & Art festival
Facilities
LOCKERS
You can store your belongings in the lockers at Boogoo music festival .
Lockers are continuously under surveillance and are always accessible for the people renting one during the opening hours of the site (please be aware that Boogoo Music & Art festival have different opening hours).
There are different sizes of lockers available and setup in many area of the festival. All details, sizes and prices will be available on the Boogoo Music & Art festival website closer to the festival.
INFORMATION POINT
The Information Point is where you go if you are looking for more information about the facilities, stage, an overview of the transport options, the line-up, and much more! The Information Point is located next to Boogoo Music & Art festival Entrance 1 and is open until 1:00 am.
LOST & FOUND
Lost items at Boogoo Music & Art Festival are centralized at the Information Point next to the main Entrance 1. If you happen to find something yourself, please bring it to the Information Point or one of the police booth closeby.
FIRST AID
During the opening hours of Boogoo Music & Art Festival a first aid team and a doctor will be permanently present Boogoo Music & Art festival 24 hours.
Earplugs are available at the shop close by the Information Point and First Aid booths.
If you need to bring medication to Boogoo Music & Art festival, please make sure you carry a doctor’s certificate with you to show at the entrance.
DISABILITIES & PHYSICAL CHALLENGES
At Boogoo Music & Art festival have the possibility to stay at the Care & Support Area upon request. This is a small dedicated Area where the use of medical devices or other needs can be facilitated for people with a physical challenge or disability. This area also has adapted toilets and showers and is located next to the First Aid. It is also possible to only request the use of the adapted toilets and showers if you are staying in another area than the campground
MORE INFO
RECYCLING FACILITIES
Respect the festival Grounds of Boogoo Music & Art festival and show respect for Mother Nature. Collect and separate your waste well. The Recycle Club is there for you to make it fun and easy and you can always ask the crew at the Jurasic Houses for an extra plastic bag.
TOILETS & SHOWERS
There are plenty of toilet & shower facilities at Boogoo Music & Art festival. The toilet facilities are always free of charge.
It is strictly prohibited to urinate in public. When caught urinating in public you will be removed from the festival & camping grounds.